Payments, Cancellation & Rescheduling Policy for Dynamic Celebrations
Effective Date: 03/01/2025
3.0 PAYMENT TERMS
3.1 Full Payment Requirement
Full payment is required at contract signing to secure the event date.Payment must be made through one of the accepted payment methods outlined below.The Client acknowledges that services are not considered booked until payment has been received and processed by Dynamic Celebrations, LLC.
3.2 Accepted Payment Methods
The following payment methods are accepted:
✅ Credit Card (Visa, MasterCard, American Express, Discover) – No processing fees.
✅ ACH Bank Transfer– Direct deposit to Dynamic Celebrations, LLC.
✅ Third-Party Financing(Affirm, Klarna, Afterpay) – Offering flexible payment plans.
✅ Cashier’s Check or Money Order– Must be received and cleared before booking is confirmed.
❌ No Personal Checks Accepted.
3.2.1 Klarna, Affirm, and Afterpay Protection Waiver
The Client agrees that this Contract supersedes any buyer protection policies offered by Klarna, Affirm, Afterpay, or similar third-party financing platforms.The Client waives any right to file disputes or chargebacks with third-party financing services once the payment has been processed.
3.3 Corporate Client Payment Terms
Corporate clients may request Net 30, Net 60, or Net 90 payment terms, subject to approval by Dynamic Celebrations, LLC.A valid purchase order (PO) must be submitted at least 30 days prior to the event for extended payment terms to be considered.If payment is not received within the agreed Net 30, Net 60, or Net 90 period, a 5% late fee per month will be applied to overdue balances.
3.4 Chargebacks & Returned Payments
3.4.1 Chargebacks
The Client agrees that all payments are final and waives the right to initiate a chargeback through their credit card company or third-party payment processor.If the Client initiates a chargeback:It will constitute an immediate breach of contract.The Client will be liable for all legal and collection costs associated with recovering the payment.A $500 administrative fee will be added to the outstanding balance.
3.4.2 Returned Payments & NSF Fees
Returned Checks: A $50 non-sufficient funds (NSF) fee will be applied for each returned check.Future payments must be made via cashier’s check, money order, or credit card only.If payment is reversed due to insufficient funds or bank error, the Client must resolve the issue within 48 hours to avoid cancellation of services.
3.5 Late Payment Fees & Collections
Payments not received within 10 days of the due date will incur a $125 late fee.If payment is more than 30 days past due, Dynamic Celebrations reserves the right to:Send the outstanding balance to a collections agency.Pursue legal action to recover unpaid amounts, with the Client responsible for all legal fees, collection costs, and court expenses.
3.6 Additional Charges & Overtime Fees
Any additional services requested after contract signing will be invoiced separately and must be paid before the event date.If the Client requests additional performance time beyond the contracted period:The rate for extra time is $250 per additional hour.Payment must be made immediately via cash, credit card, or an approved digital payment method.
3.7 Taxes & Fees
The Client is responsible for covering all transaction fees associated with international payments or non-standard payment methods.
4.0 CANCELLATION & REFUND POLICY
4.1 Client Cancellations
All payments are non-refundable. This policy ensures our commitment to your event and covers preparation, staffing, and reservation costs.If the Client cancels the event, the following credit policy applies:
• Time of Cancellation
• Credit Toward Future Event
• Refund Eligibility
• More than 120 days before event: 50% credit toward a future event (must be used within 12 months) & No refund
Within 120 days of event: No credit or refund
Credits are non-transferable and cannot be redeemed for cash.
If the Client does not use the credit within 12 months, the funds will be forfeited.
4.2 Partial Cancellations & Service Reductions
All booked services are final, and the Client may not reduce the scope of services after signing the contract. If the Client requests to remove a service more than 120 days before the event, a 50% credit may be applied toward an upgrade or future booking.If the Client requests to remove a service within 120 days of the event, no credit or refund will be issued.
4.3 Cancellations by Dynamic Celebrations
Dynamic Celebrations, LLC. reserves the right to cancel this contract at any time for any reason.If Dynamic Celebrations cancels without cause, the Client will receive a 100% refund of all amounts paid.If the cancellation is due to the Client’s breach of contract, no refund or credit will be issued.
4.4 Rescheduling Policy
If the Client needs to reschedule the event, Dynamic Celebrations will make every effort to accommodate the new date.Rescheduling requests must be made at least 60 days before the event date.If the Client requests a reschedule within 30 days of the event, a $250 rescheduling fee will apply.If Dynamic Celebrations cannot accommodate the new date, the standard cancellation policy will apply.
4.5 Force Majeure (Acts of God & Unforeseen Circumstances)
If the event is canceled due to extreme weather, natural disasters, pandemics, government restrictions, venue closures, or other unforeseen circumstances, the following policy applies:No cash refunds will be issued.A full credit will be provided to use within 12 months for a rescheduled event.If Dynamic Celebrations is unable to perform due to illness, accident, or other unforeseen circumstances, the Company will either:Provide a qualified replacement DJ or Photo Booth attendant at no additional cost.Offer a full credit toward a future event if a replacement is not possible.
4.6 No-Show & Late Arrival Policy
If the Client fails to provide venue access or does not hold the event as scheduled, no refunds or credits will be issued.Dynamic Celebrations arrives at least:2 hours early for DJ services.1 hour early for Photo Booth services.If Dynamic Celebrations is delayed due to Client/venue issues, the scheduled end time remains unchanged.
Contact Us
If you have questions or comments about this Policy, please contact us at:
Dynamic Celebrations:
[email protected]