Cancellation & Rescheduling Policy
for Dynamic Celebrations
Cancellation & Rescheduling Policy for Dynamic Celebrations
Effective Date: 01/01/2024
4.1 Postponements/Date Change.
In the event of a postponement, Dynamic Celebrations will retain all funds received until a new date is established. Once a mutually beneficial date is agreed upon, the contract will be updated to reflect the new date and all received funds will be applied to the rescheduled event. If Client changes the date of the event, Client will immediately notify Dynamic Celebrations in writing (email suffices). Dynamic Celebrations will make best efforts to accommodate Client and provide its services on the changed date within 365 days of the original event date. If Dynamic Celebrations is not available on the new event date, or if the rescheduled date is for a time greater than 365 days from the original event date, Dynamic Celebrations shall be entitled to keep the retainer and neither party shall have any further liability or obligation under this Agreement. If Client reschedules the event and the new event date is more than six months in the future from the original event date, the Service Fee will be adjusted to reflect changes in pricing, if any. All date modifications will be subject to a fair rescheduling fee as determined by Dynamic Celebrations
5.0 CANCELLATION POLICY.
All cancellations must be made by contacting Dynamic Celebrations and must be in writing. Cancellation of the Contract by THE CLIENT which is received in writing more than 30 days prior to the event will result in a refund of any monies paid minus an applicable nonrefundable retainer fee. Cancellation of Services received less than 30 days prior to the event obligate THE CLIENT to make full payment of the total fees agreed upon. The single exception to the cancellation policy is for death or Military Deployment with verifiable death certificate or deployment papers. If a death or military situation is activated, all but the retainer and transaction fees will be refunded. In the case of Military Deployment the total can be placed against another date, as long as the date is available. If cancellation is initiated by Dynamic Celebrations all monies paid to Dynamic Celebrations from THE CLIENT shall be fully refunded. Any refund shall be paid out at month's end. Once Client’s event has been cancelled, Client’s event date will immediately be available for other bookings.
Contact Us
If you have questions or comments about this Policy, please contact us at:
Dynamic Celebrations: