Payments, Cancellation
& Rescheduling Policy

Full Payment Requirement

Full payment is required at contract signing to secure the event date. Payment must be made through one of the accepted payment methods outlined below. The Client acknowledges that services are not considered booked until payment has been received and processed by Dynamic Celebrations, LLC.

How You Can Pay

3.2.1 — Klarna, Affirm, and Afterpay Protection Waiver

The Client agrees that this Contract supersedes any buyer protection policies offered by Klarna, Affirm, Afterpay, or similar third-party financing platforms. The Client waives any right to file disputes or chargebacks with third-party financing services once the payment has been processed.

Corporate Client Terms

Corporate clients may request Net 30, Net 60, or Net 90 payment terms, subject to approval by Dynamic Celebrations, LLC.

• A valid purchase order (PO) must be submitted at least 30 days prior to the event for extended payment terms to be considered.
• If payment is not received within the agreed Net 30, Net 60, or Net 90 period, a 5% late fee per month will be applied to overdue balances.

Chargebacks and NSF Fees

3.4.1 — Chargebacks

The Client agrees that all payments are final and waives the right to initiate a chargeback through their credit card company or third-party payment processor. If the Client initiates a chargeback:

3.4.2 — Returned Payments & NSF Fees

• A $50 non-sufficient funds (NSF) fee will be applied for each returned check. Future payments must be made via cashier's check, money order, or credit card only.
• If payment is reversed due to insufficient funds or bank error, the Client must resolve the issue within 48 hours to avoid cancellation of services.

Late Payments

• Payments not received within 10 days of the due date will incur a $125 late fee.
• If payment is more than 30 days past due, Dynamic Celebrations reserves the right to send the outstanding balance to a collections agency or pursue legal action to recover unpaid amounts. The Client is responsible for all legal fees, collection costs, and court expenses.

Overtime and Add-On Services

• Any additional services requested after contract signing will be invoiced separately and must be paid before the event date.
• If the Client requests additional performance time beyond the contracted period, the rate for extra time is $250 per additional hour. Payment must be made immediately via cash, credit card, or an approved digital payment method.
• The Client is responsible for covering all transaction fees associated with international payments or non-standard payment methods.

Client Cancellation Policy

All payments are non-refundable. This policy ensures our commitment to your event and covers preparation, staffing, and reservation costs. If the Client cancels the event, the following credit policy applies:

4.2 — Partial Cancellations & Service Reductions

All booked services are final and the Client may not reduce the scope of services after signing the contract.

• If the Client requests to remove a service more than 120 days before the event, a 50% credit may be applied toward an upgrade or future booking.
• If the Client requests to remove a service within 120 days of the event, no credit or refund will be issued.

4.3 — Cancellations by Dynamic Celebrations

• Dynamic Celebrations, LLC reserves the right to cancel this contract at any time for any reason.
• If Dynamic Celebrations cancels without cause, the Client will receive a 100% refund of all amounts paid.
• If the cancellation is due to the Client's breach of contract, no refund or credit will be issued.

Rescheduling Policy

If the Client needs to reschedule the event, Dynamic Celebrations will make every effort to accommodate the new date.

• Rescheduling requests must be made at least 60 days before the event date.
• If the Client requests a reschedule within 30 days of the event, a $250 rescheduling fee will apply.
• If Dynamic Celebrations cannot accommodate the new date, the standard cancellation policy will apply.

Acts of God & Unforeseen Circumstances

If the event is canceled due to extreme weather, natural disasters, pandemics, government restrictions, venue closures, or other unforeseen circumstances beyond either party's control, the following policy applies:

• No cash refunds will be issued.
• A full credit will be provided to use within 12 months for a rescheduled event.

No-Show & Late Arrival Policy

If the Client fails to provide venue access or does not hold the event as scheduled, no refunds or credits will be issued.

Dynamic Celebrations arrives at least:

• 2 hours early for DJ services.
• 1 hour early for Photo Booth services.

Questions About This Policy?

If you have questions or comments about this policy, or would like to discuss your specific booking situation, please contact us directly. Our team is here to help.